Therefore, change user UPN when their primary email address changes. Sign-in pages often prompt users to enter an email address, when the value is their UPN. It addresses UPN-change planning, and recovering from issues that might result from changes.įor developers, we recommend you use the user objectID as the immutable identifier, rather than UPN or email addresses. The Duo access request comes from article assumes the UPN is the user identifier. If you use Duo for two-factor authentication, you will continue to use it in the new platform. With the new login method, UMICH (Level 1) passwords will be securely synced to Microsoft so users will not have to create, re-set, or use a new, separate password for Microsoft services.

However, after the move to the new platform, the log in process for Microsoft tools and applications within the UMICH domain will change from U-M Weblogin to Microsoft’s log in service. On your mobile device, log in to the OneDrive app before using other apps.Re-login to Microsoft on your browser via using your full address.Clear your browser cache (see instructions for Chrome, Internet Explorer, Firefox, and Safari).Log out of Microsoft and ALL active Microsoft online, mobile, desktop, and sync applications (including Office applications).To ensure that you are logging into the new platform, we strongly recommend you: When logging in to Microsoft, some users have been mistakenly directed to the previous Microsoft platform. Update 7-1: Cached information directing to old Microsoft platform

Impacts & Actions Needed After the Migration This project completed in July, 2019. This is an archive for informational purposes.

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